Emergency Restoration Services | Water | Fire | Storm

Privacy Policy

Our Privacy Policy

Effective Date: 11/24/2024

Restoration Pros (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, https://restorationprosla.com/ (“Website”), or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

  • Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

  • Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

  • To Communicate with You: We use your contact information to respond to your inquiries, provide services, send administrative information, and keep you informed about your case or our services.

  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

Consent to Receive Text Messages

You are not required to consent to receiving text messages from Restoration Pros. By providing your phone number and opting in, you consent to receive text messages from Restoration Pros regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third-party marketing purposes. We may share your information in the following circumstances:

  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

  • Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly at [email protected] or (337) 210-1270. If you opt out, we may still send you non-promotional communications related to your services or our ongoing business relationship.

  • Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us at [email protected].

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Company Name: Restoration Pros
Address: 1917 Dulles Dr, Lafayette, LA 70506
Contact Email: [email protected]
Contact Phone: (337) 210-1270

Why Choose Us?

Fully IIcRC Certified Company

Every one of our service technicians has been trained and certified by the Institute Of Inspection, Cleaning, Restoration Certification (IICRC).

24/7 Emergency Services Available

Our local team is ready around the clock, day or night, because we know that disasters don’t wait for convenient hours.

Veteran + Female Owned & operated

Restoration Pros is a Veteran & Women owned and operated company built on strong principles that make your restoration process stress free.

Licensed, Bonded, & Insured

As Louisiana State Licensed Residential and Commercial Contractors, we’re equipped to handle all aspects of your project with skill and expertise.

Unbeatable Experience & Expertise

Our certified team has extensive experience, education and the expertise needed to clean up and restore any damage caused by water, fire, and mold.

Locally Owned & Operated

Restoration Pros is the foremost source for emergency restoration services in Lafayette. We've been serving our area for more than 20 years.

A+ Rating On Better Business Bureau

BBB Accreditation means that a company has been reviewed and approved to meet high standards in business regarding all things customer service.

We Work With All Insurance Providers

We’ll walk you through every step of the process and coordinate directly with your insurance company to make things as seamless as possible.

Local, Live Operators On Call 24/7

Our contractors are ready to assess the damage to your property and start a plan of action to get your property back to normal as quickly as possible.

Why Choose Us?

Fully IIcRC Certified Company

Every one of our service technicians has been trained and certified by the Institute Of Inspection, Cleaning, Restoration Certification (IICRC).

24/7 Emergency Services Available

Our local team is ready around the clock, day or night, because we know that disasters don’t wait for convenient hours.

Veteran + Female Owned & operated

Restoration Pros is a Veteran & Women owned and operated company built on strong principles that make your restoration process stress free.

Licensed, Bonded, & Insured

As Louisiana State Licensed Residential and Commercial Contractors, we’re equipped to handle all aspects of your project with skill and expertise.

Unbeatable Experience & Expertise

Our certified team has extensive experience, education and the expertise needed to clean up and restore any damage caused by water, fire, and mold.

Locally Owned & Operated

Restoration Pros is the foremost source for emergency restoration services in Lafayette. We've been serving our area for more than 20 years.

A+ Rating On Better Business Bureau

BBB Accreditation means that a company has been reviewed and approved to meet high standards in business regarding all things customer service.

We Work With All Insurance Providers

We’ll walk you through every step of the process and coordinate directly with your insurance company to make things as seamless as possible.

Local, Live Operators On Call 24/7

Our contractors are ready to assess the damage to your property and start a plan of action to get your property back to normal as quickly as possible.

Map of service location Restoration Pros providing service.

Our Service Areas

We service all areas throughout Louisiana, including: